How to retrieve your ship when you hit the despawn bug
Last updated: Jul 22, 2020
Here we are.
I lost at least 2 hours trying to figure out how to retrieve my Avenger when you get the error message saying:
We are unable to deal with your request at this time, please try again later or consider finding alternative means of transport.
I found a video on YouTube that details a workaround for this -not so uncommon- bug.
For the lazier fellows, here's what to do:
- Try to load some cargo on the bugged ship. The amount doesn't matter.
This is needed in order to force the game correctly load the ship data (or at least it should).
- Try to retrieve the ship
If this isn't enough we can try to claim the ship from another port. To do this we'll need at least another ship or someone who can taxi us.
- Go to another port
- Claim the ship
- Try to retrieve
If not even this time it worked, you can try to move to spaceports in other regions, however, if you don't mind losing some item or earning, an account reset it's way faster in most cases.